FAQs

Unless you order two or three of the same thing, all our goods are delivered out individually. For delivery in the United States, we routinely bill $2.95. The shipping price in foreign countries is $3.95.

Generally the products listed in our site have free shipping

1. By reviewing the delivery confirmation email sent within a week of your purchase.
2. Or by pressing the Track Order button, you can track your order status in real time.
3. you can also email us directly at contact@monkikashop.com

MONKIKASHOP successfully offers products globally. If as you are finalizing your order, the country where you are attempting to make the payment does not show at checkout, it means that we do not ship to that specific country.

Usually, 8-20 days after we process your order and plan it. Please allow 2-6 weeks for distribution due to the strong demand for some of our most popular goods. If your order has not met the scheduled time of arrival, please contact our support team at contact@monkikashop.com.

When your order has not delivered within 60 days of the initial purchase date, email our service staff for a full refund on your purchase.

In order to protect your confidential details, MONKIKASHOP adheres to the highest industry expectations.

Using SSL (Secure Sockets Layer technology), which is commonly used on the internet for payment processing, the credit card information and personal data are encrypted during transmission.

Your credit card information is used only to complete the transaction required and is not stored afterward.

PayPal is the easiest way to make payments online. Once you have finished adding items to your shopping cart and are ready to complete your transaction, you may click on the “PayPal” button. You will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing.

All of our transactions are based in USD. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

We accept all Major Credit Cards and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

f you are not happy with your order, please contact our custumer service via E-Mail at support@monkikashop.com and we will try our best to find a good solution. 

Please refer to our Return Policy relating to returns. Our customer service is open 24/7. We will reply to your inquiry as soon as possible.

You may contact us at our support channel support@monkikashop.com for more information.