Customer care

Contact MONKIKA

A question about a massager, an order or a return? Write to us and a member of our team will get back to you. Add your order number for a faster answer.

Customer support

support@monkikashop.com

Orders, delivery, returns and product questions

General enquiries

contact@monkikashop.com

Partnerships, press and everything else

Opening hours

Monday to Friday, 8am to 6pm

Weekend, 10am to 5pm

Send us a message

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    Before you write

    You may find your answer here

    Track my order

    See the status and tracking link of your order in your account.

    Shipping & delivery

    Preparation times, delivery times and free shipping over $140.

    Returns & refunds

    How the 60-day home trial works and how to send a device back.

    FAQs

    Quick answers about our massagers, payments and orders.